dm2.chat

Contact Us

Last updated: August 21, 2026

Have a question, feedback, or need support? We'd love to hear from you.

Email Us

For general inquiries, support, or feedback
support@dm2.chat

We typically respond within 24-48 hours

Company Information

dm2.chat is operated by Udgam Labs LLP

Udgam Labs LLP

Delhi, India

Frequently Asked Questions

How do I get started?

Sign up with your email, set your message price, and share your unique link. That's it! People can send a first message for free, then it costs credits to continue.

What happens if I don't reply in 72 hours?

The sender gets those credits back. That is a credit return, not a cash refund. Credits sitting in an open 72-hour message are not treated as expired.

Can I get a cash refund for credits?

Credits are valid 12 months from the purchase that created them. Once a purchase has landed (credits on the account), there is no cash refund. Full details: Cancellation and Refunds.

How do payouts work?

Payouts are paid by hand to the UPI ID on your account. Request after you have earned ₹100 gross. For new eligible paid replies, creators earn 70% of the message face value; historic balances keep their earlier payout rule. At least 7 days between requests. One open request at a time. Payouts are not instant or automated.

Is my data safe?

We use industry-standard security practices. Read our Privacy Policy for more details.

Report an Issue

Found a bug or experiencing problems?

Please email us with details about the issue, including:

  • What you were trying to do
  • What happened instead
  • Screenshots if possible
  • Your browser and device type

© 2026 Udgam Labs LLP. All rights reserved.