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Last updated: August 21, 2026
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Company Information
Udgam Labs LLP
Delhi, India
Frequently Asked Questions
How do I get started?
Sign up with your email, set your message price, and share your unique link. That's it! People can send a first message for free, then it costs credits to continue.
What happens if I don't reply in 72 hours?
The sender gets those credits back. That is a credit return, not a cash refund. Credits sitting in an open 72-hour message are not treated as expired.
Can I get a cash refund for credits?
Credits are valid 12 months from the purchase that created them. Once a purchase has landed (credits on the account), there is no cash refund. Full details: Cancellation and Refunds.
How do payouts work?
Payouts are paid by hand to the UPI ID on your account. Request after you have earned ₹100 gross. For new eligible paid replies, creators earn 70% of the message face value; historic balances keep their earlier payout rule. At least 7 days between requests. One open request at a time. Payouts are not instant or automated.
Is my data safe?
We use industry-standard security practices. Read our Privacy Policy for more details.
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